Tempe in Motion/Valley Metro Bus Service
All Tempe buses are wheelchair accessible and equipped with ramps for convenient elderly and disabled transportation. Bus service operates from approximately 4:30 am to 1 am, Monday through Saturday and from 5 am to 10:30 pm on Sunday. Most Tempe bus routes operate every 15 minutes from 6 am to 9 am and 3 pm to 6 pm, Monday through Friday. Tempe also has four free FLASH shuttles circulating the downtown Tempe/ASU area. Bus service is available on all major holidays with service following Sunday schedules. For trip planning call Valley Metro at 602/253-5000 or visit www.valleymetro.org.
Light Rail
Set to open in December 2008, the Valley's Metro light rail system, one of the many convenient vehicles for handicapped mobility, will use low floor vehicles, allowing all passengers (especially those using wheelchairs, etc.) to board quickly and easily. The stations will be fully accessible and designed to maximize shade, safety and ease of use. For more information visit www.valleymetro.org/METRO_light_rail/.
Dial-a-Ride
Dial-a-Ride services are designed for passengers who are unable to access local bus service. Dial-a-Ride is a shared-ride service, meaning the driver may pick up or drop off other passengers before taking you to your destination. In most cases, you can travel within any given Dial-a-Ride service area without transferring to another vehicle. Destinations within another service area may require a transfer to another Dial-a-Ride provider. Dial-a-Ride can help you coordinate transfers.
All ADA trips must be reserved at least one day (up to 14 days) in advance. Subscription trips made on a regular, predictable basis (work trips, for example) require reservations and in some areas may be booked several weeks in advance. For reservations, please contact East Valley Dial-a-Ride at 480/633-0101 or visit www.valleymetro.org/Valley_Metro/Dial-a-Ride/index.htm.
Phoenix Sky Harbor International Airport
With nearly 1,500 flights arriving and departing daily, Sky Harbor International Airport is one of the busiest in the country and one of the most accessible by providing vehicles for handicapped mobility and elderly and disabled transportation.
Accessibility features of Sky Harbor Airport
- Curb cuts
- Crosswalks
- Sidewalks
- Level entrances
- Automatic doors
- Elevators
- Ramped access to all lobbies and gate areas
Flying Tips
When making reservations, tell your agent about elderly and disabled transportation accommodations you need and whether you are traveling with a service animal, wheelchair, or oxygen. If you want your power chair batteries to travel with you, check with your airline about the proper way to carry them.
Accessible Phones
Hearing aid compatible, amplified and text telephones (TTY) are available in each terminal. TTY pay phones are located on each level and at baggage claim in Terminals 2, 3, and 4. Local Relay number: 800/367-8939.
Aviation staff: 800/781-1010
Braille Menus
Braille menus are available upon request at restaurants in Terminals 3 and 4 and in the lounge in Terminal 2.
Wheelchairs
To get a wheelchair, vehicles for handicapped mobility or elderly and disabled transportation at Sky Harbor, ask any Sky Cap or any Information Counter personnel. Lowered telephones, automatic teller machines, accessible restrooms, and accessible drinking fountains are located throughout the terminals.
Automobile/Low Profile Vehicles
Convenient parking is available for all vehicles for handicapped mobility displaying disability plates, placards or decals.
High Profile Vehicle Parking Locations:
- Terminal 2 Upper Level near elevators
- Terminal 4 Lot at east end of terminal
- East Long Term Lot east of Terminal 4
- West Economy
- Tonto Holiday Lot
Vehicles for Handicapped Mobility:
Rental Cars with Hand Controls
- Avis: 800/796-8471
- Budget: 800/227-3678
- Hertz: 602/267-8822
- National: 602/275-4771
Lift-Equipped Vans
- AVA Wheelchair Van Rentals of Phoenix: 866/333-1594
- Super Shuttle: 800/258-3826
- Wheelers, Inc.: 800/456-1371
Taxis
- AAA Cab: 602/437-4000
- Allstate: 602/275-8888
- Discount: 602/266-1110
For more information on elderly and disabled transportation, go to phoenix.gov/aviation/index.html or call 602/273-3300.
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